|
Question: |
How
does Sherm's provide such high-quality plating? |
| Answer: |
Each
part is carefully stripped of existing paint,
grease, rust and old plating before any work is
started on the base metal. Once each part has
been stripped, the base metal is then polished by
hand to a mirror finish and then finally each
part is triple plated in copper, nickel and
chrome to restore it to a condition better than
the original. |
|
| Question: |
How does
Sherm's guarantee me a good quality job that will
last? |
| Answer: |
Poorly restored
components will often rust beneath the plating,
causing them to fail prematurely. Sherm's Custom
Plating processes exceed industry standards
regarding the thickness of an electroplated
deposit. This is in addition to the careful
restoration that is performed to restore metal
components before they are plated. |
|
| Question: |
If I
remove the existing plating myself, will it help
to reduce the cost to me? |
| Answer: |
No. In fact, it usually will cost you more in the long run. Sherm's removes the
existing plating by an electro-chemical process that does not damage any of the
base material. Grinding, sandblasting or polishing the component to remove existing
plating, particularly by lesser-trained individuals, will inevitably damage the
base material. This will create more work for us and will not reduce your costs.
This is why we always advise our customers not to strip the products themselves. |
|
| Question: |
How can I
be sure that Sherm's won’t lose any of my
parts? |
| Answer: |
All parts are photographed upon
arrival at Sherm's facilities. Sherm's prides themselves in avoiding
the problem of lost parts that has long been the legacy of some of the
larger, mass-production commercial plating companies. |
|
| Question: |
How much
will it cost? |
| Answer: |
The condition of the items can vary considerably and the amount
of work required to repolish them to an acceptable standard needs an expert
eye. Only through a thorough inspection can a final price be determined.
Be wary of fixed prices... you could be either paying too much, or not paying
enough to restore your parts to the quality condition they deserve. |
|
| Question: |
How do I
look after my chrome work? |
| Answer: |
Upon completion
of your work, Sherm's issues their customers
detailed care instructions. These provide detailed care
instructions on how to clean and look after
your re-chromed components to maintain the highest quality,
that is Sherm's trademark.
|
|
| Question: |
How can I
get my parts to you? |
| Answer: |
The parts can
either be delivered to our facilities, or shipped
via UPS or FedEx. For most smaller items we recommend UPS
Ground Delivery and we will return them in the
same way. Larger, heavier items should be shipped to
us in a plywood box to assure no damage in return shipment.
|
|
| Question: |
How and
when do I pay you? |
| Answer: |
We accept Visa, MasterCard, cheque, money order, or cash. Upon receipt we will
return your re-chromed parts to you. |
|
| Question: |
What
guarantee have I got that I will be happy with
the finished product? |
| Answer: |
Over the years,
Sherm's has built an outstanding reputation for
quality service and reliability and you can be
assured that we will achieve the best possible
finish on your parts. |
|
| Question: |
How long
will it take? |
| Answer: |
Our normal lead
time is 3-4 working weeks depending upon our
current work load at the time of placing your
order. Where possible we try to accommodate our
customers individual time requirements,
if certain parts are needed by a specific date
we will certainly do our best to meet their deadline.
Some items which require extensive repairs may take
a little longer than originally
quoted but we will always advise you of any such
unavoidable delays. |
|
| Question: |
Can you
remove dents? |
| Answer: |
Yes. We also do repairs and welding on site.
|
|
Do you have a question?
For free,
friendly advice, contact Art via our contact form
or phone and talk
direct to us at
(916) 646-0160
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